Plaid Session

Complete a Plaid identity verification session: 

1. Follow the instructions via Plaid to complete this step. 

   a. View this🔗Plaid tutorial for additional help tips.  

   b. Enter your phone number. 

   c. Enter the confirmation code you received via text to complete your verification. 

2. ⬆️ Upload the SAME 🪪 identification you added to the State/Federal ID section of your application. 

   a. For example: If you used your driver's license for Plaid, you should upload the same driver's license to the application portal. 

3. You MUST submit a selfie video. We 🚫 CANNOT ACCEPT a selfie photo. 

   a. Follow the instructions in Plaid to complete this short selfie video verification. 

4. After you submit your Plaid identity verification session, the web page may continue to show a loading spinner and may not display a confirmation message. This does not indicate that your submission failed. Submit the Support Form through the MN PROMISE Act Contact Us page to confirm that your Plaid session was received by our team.